Here at the City of Mississauga, the health and safety of our residents, clients and staff remains our top priority. Following the recommendations of health officials we have encouraged staff to begin working from home in order to do our part to help prevent the transmission of the COVID-19 virus. During this time we are suspending services at the Planning and Building Services counter until further notice. We would ask all general inquiries be processed via our 3-1-1 Contact Centre (905-615-4311 outside city limits).

General Inquiries

For all general inquiries such as determining your property's zoning, building permit application requirements or fee information we would encourage you to visit our online resources available at Planning & Building Webpage.
Otherwise you can contact our 3-1-1 Contact Centre (by dialing 905-615-4311) who will forward your call to the appropriate representatives for response.

Building Permits and Planning Applications

The Planning and Building Department continues to process all existing and new development applications and building permit applications.

Site Plan Applications

For online applications, you will remain able to apply, update and complete application related tasks via our ePlans portal. For current applications, we encourage any updates and communication regarding the planning file be directed to the Planner assigned to the application via phone call or email.

OPA & Rezoning Applications

For resubmissions, new Official Plan and/or Zoning By-law applications, please call 3-1-1 or email to communicate with a member of the Planning Services Centre (PSC) Team.

Application Related Inquiries

If you have questions regarding the conditions identified within your project status report we would encourage you to contact the reviewer directly via email in order to have your concerns addressed.

Building Permit Inspections

Services at the Inspection Services counter, located on the 2nd floor Civic Centre, are suspended until further notice. Inspections can be scheduled online at Building Permit Inspections using the Permit # and Web Access ID noted on the Building Permit Notice Card. However, in the interest of maintaining the health and safety of residents, clients and staff, we ask that inspection requests be prioritized and/or deferred where possible.


Please be advised that the following payments are only being accepted electronically by Electronic Funds Transfer (EFT) or wire transfer at this time:

For more information on electronic payments, please review the Planning and Building Department Electronic Payment Guide or contact:

To submit payment for planning application related fees, please contact the Planning Services Centre (PSC Team) at to discuss payment options.

Below are a list of available resources to help with your inquiries:

We understand that this may cause an inconvenience to many of you, however given the current circumstances we believe this is the best option and appreciate your patience as we move through this.


City of Mississauga Planning and Building Department



Mississauga is good at growing! Not long ago, the City of Mississauga was a collection of small communities spread over a largely rural area. In the last 30 years, the City has more than quadrupled its population from 172,000 people to more than 770,000 today.

We are on the north shore of Lake Ontario at the centre of the Golden Horseshoe, Canada's economic powerhouse. The country's largest airport sits in the northeastern corner of our City, we have access to major rail corridors and three of the busiest highways in the country connect us to the rest of Ontario, Canada and the United States. You can get to anywhere from here. And it's a great place to live.

We are on track for a population of well over 800,000 in less than 20 years. Our City has a Strategic Plan and Official Plan that will make sure we're prepared.